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GALEN UCSF DIGITAL LIBRARY
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Windows XP

Steps to Using Wireless

ALERT: Service Pack 3 hotfix

Download this hotfix if you have installed Windows XP Service Pack 3 and cannot get wireless after the update. You will need to accept Microsoft’s usage agreement and submit your email address. We recommend you first copy this onto a flash drive from another computer and then run it on your laptop. Please come to the Interactive Learning Center in CL231 for assistance.

1. Have the correct hardware and software setup.

In order to use wireless, you will need the following:

2. Find your wireless Network Adapter Address.

Use the IPCONFIG command to find the wireless Network Adapter Card's physical address.
  1. Click the Start button, then click Run. Type "CMD" to open command prompt.
  2. Type ipconfig /all.
  3. Look for the Wireless Network Connection and find the physical address.  In the example below, the Physical Address is 00-02-2D-21-D0-8F.

     4. Write down your Physical Address for the next step.

     5. Close the Command Prompt window.

3. Modify/create your GALEN Account.

You must have a UCSF student, faculty, or staff GALEN Account for wireless access. Please modify your GALEN account to include your Network Adapter Address.


The registration of your Network Adapter Address will be effective in 20 minutes. If you don't have a GALEN Account, create one now, then modify your account.

4. Configure/reconfigure your laptop settings.

WARNING: UCSF faculty and staff -- if your laptop is manually configured for use in another network such as your office, the steps below may erase that configuration. Consult your department Computer Support Coordinator for support.
This step is only necessary if you have manually configured network settings. To use wireless, you may need to configure your laptop's settings to obtain an IP address automatically and set the appropriate authentication and encryption for the UCSF wireless network.
1. Click Start, then select Control Panels. Double click the Network Connection.
2. Right click Wireless Connection, then select Properties.

3. In the Wireless Network Connection Properties window, click once and highlight Internet Proctocol (TCP/IP), then click the Properties button below.

4. If "Use the following IP" is already selected, consult with your department Computer Support Coordinator, otherwise select both "Obtain an IP address automatically" and "Obtain DNS server address automatically." Then click OK.

5. The network name, authentication, and encryption should be automatically managed by your laptop wireless utility software. The wireless settings must be:

  • Network name (SSID): UCSF
  • Network authentication: Open
  • Encryption type: Disabled
Wireless access is available 20 minutes after modifying your GALEN Account.
If you experience problems, refer to the wireless Troubleshooting Guide.

5. More Information

Your laptop computer needs a wireless Network Adapter Card  to connect to the wireless UCSF network. If you need to buy one, visit UCSF Technology Store's Computer Repair and Upgrade  or go to the UCSF Technology Store, located in Millberry Union West, I Level.

For technical help, please come by our technical service window located in the Campus Library room CL231.  You can also call the helpdesk: 415-476-4309